Privacy policy

Last updated: September 4, 2026

This Privacy Policy describes how Furrkins collects, uses, and protects your personal information when you visit our website or make a purchase.

By using our Services, you agree to this Privacy Policy.

Information We Collect

When you place an order or create an account, we collect:

  • Your name, email address, phone number, billing and shipping address
  • Payment information (processed securely by our payment providers)
  • Order details and purchase history
  • Device and browser information (IP address, cookies)

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your order or account
  • Provide customer support
  • Improve our website and services
  • Send promotional emails (you can opt out at any time)

How We Share Your Information

We share information only with trusted third parties necessary to operate our business:

  • Shopify (our e-commerce platform)
  • Payment processors (PayPal)
  • Shipping and fulfillment partners
  • Analytics providers

We do not sell your personal information to third parties for their marketing purposes.

Cookies

We use cookies to improve your browsing experience. You can disable cookies through your browser settings, though this may affect website functionality.

Your Rights

Depending on where you live, you may have rights under applicable privacy laws, including the Australian Privacy Act 1988 (Cth). These may include the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

To exercise these rights, contact us at hello@furrkins.com.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no online transmission is 100% secure.

International Data Transfers

Your information may be processed or stored outside of Australia, including by Shopify and our service providers. By using our Services, you consent to this transfer.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Furrkins (data controller)                                                                        
Room 3004, Unit 2, Building 7, No. 46 Yuxuan Road                                                 
Zhongyuan District, Zhengzhou, Henan 450000, China                                                
Email: hello@furrkins.com